Asitr Led panels have a 3 year warranty. If something fails, you only pay the shipping charges and we cover the cost for the parts and the labour. We also offer possible future upgrade for the panels if you wish so, with only the cost of the parts needed. Products from other manufacturers are covered by their manufacturer's warranty

Warranty Terms
All products must only be used in accordance with the manufacturer's user instructions. Warranty is not valid in case of improper use or unauthorized service without prior contact with us

You can return the product you have bought from our e-shop in the following cases:

Different product than the one you ordered (our mistake)
In this case you must return the product to us in it's package unsealed, if the mistake is obvious without opening the package. We will send you the right product after the contact with you on our expense. In case of unavailability you will get a refund

Without special reason
You can return any product to is within 14 calendar days commencing from the issue date of the receipt or the invoice for your order, and only in its initial unsealed factory package. In this case you will be charged with the shipping cost. You will get a refund for the product, but not for the shipping cost

Faulty product within warranty period
In that case you are only charged with the shipping cost

In DOA Cases(dead on arrival)
In that case you have to inform us within 2 working days from the delivery date. In that case we are charged with the shipping cost

Return for upgrading a non-faulty product within or withour warranty
In that case you are charged with the shipping cost

Returns terms and procedure.
In every case along with the product you must have the purchase receipt or invoice

In case of returning a product please contact us via phone or email mentioning the order number as well as the reason of the return